Privacy Policy

1. Introduction

Cornerstone Intelligence Co. ("Cornerstone," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website, fill out a form, call us, or otherwise interact with our services.

By using our website or submitting a form, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit information to us.

2. Information We Collect

Information You Provide

We collect information you voluntarily give us through website forms, phone calls, text messages, email, or in-person meetings. This may include:

• Full name
• Business or company name
• Email address
• Phone number (mobile or landline)
• Information about your business (industry, size, challenges)
• Any message or note you send us

Information Collected Automatically

When you visit our website, we may automatically collect basic technical information such as your IP address, browser type, device type, referring URL, pages visited, and timestamps. This information is used to operate and improve the website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and provide requested information
• Schedule consultations, discovery calls, and meetings
• Deliver the services you engage us for
• Send you SMS text messages, email, or phone communications that you have consented to receive
• Send you service updates, appointment confirmations, and reminders
• Improve our services and website
• Comply with legal obligations

We do not sell your personal information. We do not share your information with third parties for their own marketing purposes. We do not use purchased, rented, or affiliate lead lists.

4. SMS / Text Messaging Program

Opt-In Consent

By checking the SMS consent box on our contact form and submitting your phone number, you expressly consent to receive text messages from Cornerstone Intelligence Co. at the mobile number provided. Your consent is not a condition of purchase.

Message Purpose

Text messages may include: appointment confirmations and reminders, responses to your inquiry, scheduling follow-ups, service updates, relevant business information, and occasional offers.

Message Frequency

Message frequency varies based on your interaction with us. You may receive messages in response to your inquiries and as part of any ongoing engagement.

Carrier Charges

Message and data rates may apply. Please check with your mobile carrier for any applicable fees. Cornerstone Intelligence Co. is not responsible for any charges imposed by your mobile carrier.

Opt-Out (STOP)

You may opt out of SMS messaging at any time by replying STOP to any text message you receive from us. After replying STOP, you will receive one final confirmation message and no further texts unless you opt in again.

Help (HELP)

For help or more information, reply HELP to any text message, or contact us at hello@cornerintel.com or (425) 530-0155.

No Sharing of SMS Data

Mobile phone numbers and SMS opt-in data are never shared with third parties or affiliates for marketing purposes. SMS consent information is not sold, rented, or transferred.

Supported Carriers

Our SMS program supports all major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and others. Carriers are not liable for delayed or undelivered messages.

5. How We Share Information

We share your information only in the following limited circumstances:

• Service providers: with vetted vendors that help us operate our business (for example, hosting, CRM, email delivery, and communication platforms), under contractual confidentiality obligations and only as necessary to provide the service.
• Legal compliance: when required by law, court order, subpoena, or to protect the rights, property, or safety of Cornerstone, our clients, or others.
• Business transfer: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
• With your consent: any other sharing not described above will occur only with your explicit consent.

We do not sell, rent, or lease personal information to third parties. We do not share SMS consent data with third parties or affiliates for marketing purposes.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

You may:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of SMS by replying STOP to any text
• Unsubscribe from emails via the link in any marketing email
• Withdraw consent for processing based on consent

To exercise any of these rights, contact us at hello@cornerintel.com. We will respond within a reasonable time consistent with applicable law.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no system is perfectly secure. We cannot guarantee absolute security of information transmitted over the internet or stored electronically.

9. Children's Privacy

Our services are intended for business owners and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

10. Third-Party Websites

Our website may link to external sites we do not operate. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review their privacy policies before providing information.

11. Washington State and Two-Party Consent

Cornerstone Intelligence Co. operates in the State of Washington, which is a two-party (all-party) consent state for call recording. If we record a call, we will disclose that recording is taking place at the start of the call. If you do not consent, please let us know and we will not record.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date at the top of this page. Material changes will be communicated through our website or directly to you where appropriate. Your continued use of our website after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us at:

• Company: Cornerstone Intelligence Co.
• Email: hello@cornerintel.com
• Phone: (425) 530-0155
• Service Area: Seattle | Bellevue | Everett | Snohomish County
• Website: https://cornerintel.com