Seattle · Bellevue · Snohomish County
AI Systems for
Service Businesses.
Business consulting, AI systems, and automation for service companies everywhere.
Or call (425) 530-0155
Trusted by 20+ PNW businesses
Works with:
What Changes
What Changes When You Work With Us
Most businesses see real results within 90 days
More Leads
Capture every opportunity. Never miss a call, text, or message again.
Faster Response
AI responds in seconds, not hours. Be the first to reply, every time.
Less Work
Automate the repetitive stuff so you can focus on what actually matters.
More Revenue
Turn leads into jobs, jobs into reviews, reviews into growth.
Tusk Discovery:
30-Day AI Business Audit
Before we build anything, Tusk observes. For 30 days, our AI watches how your business actually operates and delivers a clear intelligence report.
Read-Only & Safe
Observes your systems without touching or changing anything.
Custom to Your Business
Built around your workflows, tools, and real operations.
Actionable Intelligence
A clear 90-day plan, not a 40-page report you'll never read.
Sound Familiar?
If Your Business Runs You, This Is for You
You're great at what you do. But the business side won't slow down.
Missed Calls = Lost Money
The few calls you do get always come when you're under a car, on a ladder, or elbow-deep in a job.
You're Doing Everything
You're still the one answering every question, putting out every fire, doing everything.
Key-Person Dependency
Everything depends on one or two 'key people' showing up and remembering what to do.
Feast or Famine
Feast or famine cycles make it impossible to plan, hire, or grow consistently.
No Real Foundation
No solid contracts, handbooks, or training plans, so drama and risk never really go away.
AI Overwhelm
You know AI and automation are a big deal, but you don't have time to figure it all out.
Sounds like your week?
You don't have to keep running the business alone. 30 minutes with us and you'll have a clear roadmap.
How AI Can Automate Your Business
60-minute live seminar — bilingual. Real tools, real shops, no hype. We answer your specific questions about your specific business.
- How AI answers your calls and qualifies leads — automatically
- How to stop losing customers to missed calls and slow follow-up
- Real PNW shops growing with AI right now — what's working, what's not
Free Live Seminar
How AI Can Automate Your Business — 60 minutes, bilingual, live Q&A.
Our Philosophy
Protect the Business First, Then Build on the Foundation
“If your foundation is shaky, adding fancy AI tools is like putting a turbocharger on a car with bald tires.”
Honest truth: Sometimes we tell people to wait. If your business isn't ready for AI systems, we'll say so.
Foundation Risk Check
Three pillars we evaluate first
Risk & Compliance
Contracts, insurance, licensing, legal protections
People & Culture
Handbooks, training, SOPs, team alignment
Financial Clarity
Bookkeeping, job costing, margins, cash flow
Meet the Tusk Team
Named AI Agents That Actually Do the Work
Not generic chatbots. Purpose-built AI agents designed for local service businesses, each with a clear role and real guardrails.
Tusk Discovery
Business Intelligence Analyst
30-day AI-powered audit that observes your systems without touching anything. Read-only, safe, and custom to your business.
- Read-only observation
- Custom to your business
- Actionable intelligence report
- Multiple departments covered
Tusk Receptionist
24/7 Front Desk Agent
A smart, always-on assistant that catches calls, qualifies leads, and books work while your team focuses on what matters.
- Phone, text, chat, DMs
- Lead qualification
- Appointment booking
- CRM integration
Tusk Voice
Missed-Call Recovery Agent
When you can't answer, the AI does. It texts instantly, collects what you need, and keeps the lead warm.
- Instant text response
- Lead info collection
- CRM routing
- After-hours coverage
Tusk Reviews
Reputation Manager
Turn every happy customer into a 5-star review. AI-powered reputation systems that work automatically.
- Automated review requests
- Smart routing (4-5★ public, ≤3★ private)
- AI review responses
- Multi-platform monitoring
Tusk Pipeline
Lead & Sales Tracker
Stop losing leads to sticky notes and scattered text threads. See your entire pipeline in one place.
- All leads in one place
- Follow-up automation
- Simple dashboards
- Team training (ENG/ESP)
Everything we do
One foundation. Four kinds of work.
Some clients need an AI agent. Others need a CRM. A few just need to form an LLC. We do all of it — and we tell you which one you actually need first.
Who We Serve
Built for Real PNW Service Businesses
If you're a service-based business owner in the Seattle area who's already busy and needs systems to match, we built this for you.
Trades & Construction
Asphalt, concrete, roofing, plumbing, electrical, HVAC, excavation, landscaping
- Crews are strong, but the office chaos is real
- The owner or foreman is always on the phone
- Estimates go out, but follow-up is inconsistent
Professional Services
Law firms, dentists, orthodontists, accountants, bookkeepers, real estate teams
- Referrals are strong, but intake is messy
- Everyone is busy, yet clients wait too long
- Some leads never get contacted
Auto & Fleet
Repair shops, detailers, tire & wheel shops, body shops, small dealers
- Front desk juggling calls, walk-ins, and questions
- Voicemails piling up
- Jobs tracked across shop software and notepads
Local Service & Community
Salons, barbershops, gyms, fitness studios, churches, nonprofits, youth programs
- Phones and inboxes overloaded at certain seasons
- No clear system for applications or follow-ups
- Staff stretched between delivery and admin
Don't see your industry? If you're a local service business, we've probably worked with someone like you.
How It Works
From Chaos to Clarity
Foundation Risk Check
We check your risk, compliance, people, and financial basics. If something's shaky, we tell you and help you fix it first.
Systems & AI Audit
Full review of your calls, messages, leads, software, and workflows. You leave with a clear 90-day implementation plan.
Design & Build
We design and install the systems: AI agents for calls and chat, smart workflows, pipelines, reminders, review requests, and dashboards.
Train & Tune
We train your team (ENG/ESP available), create SOPs and handbooks, and tune everything based on real-world usage.
Scale or Hand Off
Once systems are running, you decide what's next: scale, optimize, or hand off to your team and step back. Your call.
How We Compare
Not Just Another Tool or Agency
We combine consulting, implementation, and ongoing management. Here's how that stacks up against the alternatives.
| Feature | CIC | DIY Platforms | Marketing Agencies | Enterprise SaaS |
|---|---|---|---|---|
| Foundation Risk Check | ||||
| Named AI Agents | Generic | Generic | ||
| Business Consulting | Limited | |||
| Systems Implementation | Self-serve | |||
| Team Training (ENG/ESP) | Online only | Online only | ||
| Local PNW Expertise | ||||
| Transparent Pricing | Varies | |||
| Read-Only Audit First | ||||
| Ongoing Management | Add-on | |||
| Prep Packs (Not Ready Yet) |
The Team
People Behind the Intelligence
Ted Lopez
Founder & Lead Consultant
15+ years in management and sales. Ran high-volume restaurants for Chipotle and Qdoba. Now brings that same discipline to PNW service businesses.
Suyapa Ferman
Financial Systems & Operations
Keeps the numbers clear and the books tight. Works with bookkeeping and controller partners for real financial visibility.
Leo Valdivia
Engineering & AI Systems
Builds the AI agents, automations, and dashboards that actually work. Designs systems that connect your tools and scale.
Partner Network
Investment
Transparent Pricing
Most businesses see real results within 90 days. One recovered job pays for months of service.
Discovery Audit
one-time
- 30-day read-only observation
- Workflow & process analysis
- AI readiness evaluation
- Clear 90-day implementation plan
- Risk & foundation assessment
Full Build
8-12 weeks
- Everything in Discovery
- AI agents designed & deployed
- CRM & pipeline setup
- Team training (ENG/ESP)
- SOPs & handbooks created
- $2,500 Discovery credit applied
Monthly Management
/month
- System health checks
- Performance optimization
- AI agent tuning
- Monthly reporting
- Priority support
- Team re-training as needed
Trusted by Local Businesses
What Business Owners Are Saying
“They didn't just sell us software — they actually looked at our foundation first and told us what to fix before adding AI. Nobody else did that.”
PNW Trades Business Owner
Construction
“Before Cornerstone, we were missing calls all day while on the job. Now the AI handles them instantly and I get a summary in my pocket. Game changer.”
Local Service Business
Home Services
“The bilingual support was huge for our team. They trained everyone — English and Spanish — and created SOPs we actually use every day.”
Multi-Crew Operation
Landscaping
Common Questions
Questions We Hear Every Week
Straight answers to the questions owners actually ask.