What the monthly service includes
For one agreed business location, the standard service brings together:
- An initial review of your profile, business information and customer contact paths.
- Profile information improvements and a configured update process.
- A review-request process for eligible customers.
- Review monitoring and an agreed response process.
- A monthly summary of the work completed, available performance information and recommended next steps.
We confirm profile access, eligibility and setup requirements before you subscribe. Additional locations, unusual profile problems and custom integrations are scoped separately.
Setup, then ongoing service
Setup, $1,200 one time. The initial profile review, agreed corrections, access coordination, a starting baseline and the review-request process.
Monthly service, $997. The agreed profile updates, review monitoring, the response process and reporting for one location.
Advertising spend, additional locations and expanded work are separate. Website rebuilding, full CRM implementation, phone services and directory-listing add-ons are separate unless your written offer includes them. Any introductory discount is written into your proposal with its amount and duration. An inquiry does not start billing.
What we measure, honestly
We set a starting point and review available profile activity, new reviews and customer inquiry information over comparable periods.
A call-button click is different from an answered call or a booked job. We explain those differences when we report progress, so you know what the numbers do and do not show.
Common questions
Will you guarantee a ranking or a number of calls?
No. Results depend on your market, location, competition and other factors. We commit to the work defined in your service scope and to honest reporting.
Do I need a new website or CRM?
Not automatically. We begin with what you already have and identify the improvements that are necessary.
What if my profile is not verified?
Tell us first. We assess the right next step before we accept a standard subscription.
Can we work in Spanish?
Yes. Tell us your preferred language when you contact us.
Start small if you prefer
Want to see where you stand before you decide? The $9.97 public visibility audit shows where your business appears, highlights gaps and helps you choose a next step. It uses public data only and does not hire Cornerstone or give us access to your profile.
Better visibility is only the beginning. As we review your customer journey, we may find missed calls, unanswered estimates or a website that makes inquiries difficult. When there is a clear need, we can help with those too. You can also keep the visibility service on its own.
New ongoing managed services have an initial 90-day commitment, then renew month to month. Read the Master Service Terms. They apply only when your Service Order expressly incorporates that version.
